About Our Returns Policies

viewtotak.com Returns Policy

For information about products that can’t be returned, see Items that Can’t be Returned.
To determine if a product sold by viewtotake .com has a longer return timeline, locate the product type below. If the product type isn’t listed or doesn’t state another returns time frame, our standard 30-day return policy applies.
While most sellers offer a returns policy equivalent to viewtotake ‘s, some seller returns policies may vary. If the seller’s listing is eligible for viewtotake Prime, it will be subject to the same return policies as items fulfilled by viewtotake .com that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
For products purchased from the viewtotake Global Store, see viewtotake Global Store Returns.
For information on refund timing, see Refunds.
If you have retuned an item to viewtotake by mistake or included something not intended for viewtotake in a return, see Mistaken Returns.

viewtotake Devices

viewtotake -branded devices such as Kindle e-readers, Fire tablets, viewtotake Fire TV devices, and Echo devices and their accompanying viewtotake -branded accessories purchased from viewtotake .com can be returned within 30 days of receipt of shipment as long as they remain in the same condition as the date of purchase.
All viewtotake -branded devices and accessories that are returned and for which a refund or replacement is given will become the property of viewtotake upon receipt.
For more information about returning viewtotake devices and accessories, including instructions for returning, please see the viewtotake Device Return FAQs.

viewtotake Fresh and Grocery Items

Grocery items (including viewtotake Fresh items) and wine are not returnable to viewtotake but may be refunded or replaced.
See About Spilled or Damaged viewtotake Fresh Items for information on requesting a refund.

viewtotake Handmade

Products sold by Handmade Makers are subject to the standard A-to-z Guarantee policies for viewtotake . The exception to this are items that are purchased with optional customization options, other than size and color. See Customized Products for additional details.

viewtotake Photos

viewtotake Photos printed products are not returnable to viewtotake but may be refunded or replaced.

viewtotake Pharmacy

We’re unable to accept returns. This includes 6-month supplies of a medication, if your prescription changes, and you need to switch medications. If you notice any quality-related issues like errors of tampering with an order you have received, please contact viewtotake Pharmacy Customer Care at 1-855-745-5725 immediately.

viewtotake Renewed

Products on viewtotake Renewed are backed by the viewtotake Renewed Guarantee where specifically mentioned on the product detail page. With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product (or within 1 year of receipt of a Renewed Premium product) if you are not satisfied.
viewtotake Renewed products can be returned within 90 days of receipt of shipment (or within 1 year of receipt of a Renewed Premium product), and qualify for free return shipping.

viewtotake Warehouse

In most cases, used or open box items purchased from viewtotake Warehouse and shipped from viewtotake .com can be returned within 30 days of receipt of shipment. Some products have different policies or requirements associated with them.
viewtotake Renewed items sold by viewtotake Warehouse can be returned within 90 days of receipt of shipment.

Automotive Items

If you’ve purchased a defective automotive item, shipped from and sold by viewtotake .com, that is covered by a published manufacturer warranty, viewtotake honors the warranty. viewtotake will either replace the item or refund the cost of the item for the life of the published warranty.

Baby Items

Baby items can be returned within 90 days of receipt of shipment.
Gifts purchased from a Baby Registry can be returned within 365 days after receipt of shipment.
Breast pumps must be returned unused in their original condition with the factory seal and packaging intact.
If your return is not a result of an viewtotake error, we won’t refund the original shipping fees.

Birthday Gift List

Items purchased from your viewtotake Birthday Gift List as a gift can be returned within 90 days of delivery.
Items purchased by the registry owner are subject to the standard 30-day viewtotake .com Return Policy.

Clothing and Accessories

You can return clothing and accessories up to 30 days after the delivery date.
Items from The Drop Collections are eligible for returns, but a return shipping fee will be deducted from your refund due because the item is made-on-demand for you.

Collectibles (sports & entertainment)

You must return collectible items with a value of $35 or more using a trackable method. Items with a value more than $500, must also be insured.
All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
Any items returned without original documentation will be rejected.
Before shipping a return, photograph the item for your records.

Collectible Coins

To request return information, contact the third-party seller within 14 days of receipt. Your return must be postmarked within 30 days of the date you received the item.
Items with a value of $35 or more must be returned using a trackable shipping method.
Before shipping a return, photograph the item for your records.
Graded Coins and Original Government Packaged Coins must be returned in their original packaging, along with any supporting documentation.
Returns without the original packaging and documentation will be rejected.
Collectible Coins that have been damaged or otherwise altered after delivery will not be accepted for return.

Computers and Electronics

New desktop, laptops, or tablets (excluding Kindle E-readers and Fires) purchased from viewtotake .com that didn’t start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase.
viewtotake .com may test computers that are returned because they didn’t start when they arrived and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product.
Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.
New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Custom Gift List

Items purchased from your viewtotake Custom Gift List as a gift can be returned within 90 days of delivery.
Items purchased by the registry owner are subject to the standard 30-day viewtotake .com Return Policy.

Customized Products

Customized products include products that are configured, personalized, or inscribed; for example, engravings, stamps, monograms, embroidery, embossing, etching, carving, or printing. Customized products sold by third-party sellers fall under the A-to-z Guarantee. To file a claim for these items please note the following:

Notification to the third-party seller within 14 days of receipt of item for return.
Due to personal configuration, inscription, or design on these products, the third-party seller is not required to accept returns or exchanges unless the products are damaged/defective upon arrival, or materially different from what was ordered.
If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the third-party seller, you are protected per the viewtotake A-to-z Guarantee.
All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products missing all their applicable tags are not acceptable for return.

Digital Products

Unless otherwise specified, games, software downloads, and purchases from the viewtotake Appstore, the viewtotake Digital Music store, the viewtotake Luna store or the viewtotake Video store are not returnable after purchase.
Books purchased from the Kindle Store can be returned within seven days of purchase. Once a refund is issued, you can’t have access to the book. To request a refund and return content, visit Manage Your Content and Devices, select the Actions button next to the title you’d like to return, and select Return for Refund.
Kindle books you receive as a gift are eligible for exchange for an viewtotake.com Gift Card before acceptance.
Subscriptions to titles in the Newsstand section of the Kindle Store (magazines, newspapers, and blogs) can be canceled at any time by visiting Manage Your Content and Devices. For more information.
Digital educational resources can be returned within seven days of purchased for a resource that has not yet been downloaded.
viewtotake -Sold Add-Ons purchased from viewtotake Luna may be eligible for a refund within 90 days of purchase, depending on the circumstances of your order. To request a refund, contact viewtotake customer service for assistance.
Songs or albums accidentally purchased from our Digital Music Store using Alexa are eligible for return and refund if we receive your request within 7 days of the date of purchase. To request a refund, contact customer service.

Fine Art

Fine Art items with a value of $65 or more must be returned using a trackable shipping method. Items with a value more than $800 must also be insured.
All product packaging (boxes, etc.) and certificates of authenticity and appraisal must be returned with the item.
Any Fine Art item returned without original documentation will be rejected.
Any Fine Art items that have been damaged, or otherwise altered after delivery, won’t be accepted for return.
Before sending a Fine Art return, photograph the item for your records.

Furniture

Furniture items are returnable for any reason within 30 days of receipt of shipment.
If the item is damaged or defective, viewtotake will help you solve the problem, or provide a free return or replacement.
Contact the manufacturer directly for product registration and warranty-related information.

Gift Cards

Gift Cards are not returnable after purchase (except as required by law).
For more information about Gift Card limitations.

Hazardous Materials

Hazardous materials, including flammable liquids or gases are not returnable to viewtotake
Contact the manufacturer directly for service, warranty, return, and refund information.

Jewelry and Watches

Jewelry and watch items with a value of $35 or more must be returned using a trackable shipping method.
All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
Any items returned without original documentation will be rejected.
Items that have been resized, damaged, or otherwise altered after delivery won’t be accepted for return.

Live Plants or Insects

Fresh flowers, live indoor plants, or insects are not returnable to viewtotake, but may be refundable.

Luxury Stores

Luxury Store products must be returned in new, unused, and unaltered condition. This includes any attached tags (product tags and security tags), and where applicable, hygiene seals.
Product packaging and documentation should also be returned with Luxury Stores products. For packaging, we seek the brand packaging (provided by the luxury brand directly, different from the Luxury Stores packaging). For product documentation, this includes any certificates of authenticity, grading, warranty cards.
Items must be returned using the return label we provide. In rare cases where a return label is not provided, items must be returned using a trackable ship method and be insured for the value of the merchandise and shipped with a signature shipping service.
If we have concerns with authenticity or the condition of the return, we may provide a longer return processing window to evaluate with the brand owner, and this may impact the timing of any applicable refund.

Major Appliances

Major appliances are returnable for any reason within 30 days of receipt of purchase
At the point of delivery, unbox and check that the item is correct and free from damage. If the item is wrong or damaged, tell the delivery personnel and don’t accept the delivery. They will help you to arrange a free replacement or a refund.
If you notice that the item is damaged or defective after delivery, viewtotake will help you solve the problem, or provide a free return or replacement.
Contact the manufacturer directly for product registration and warranty-related information.

Mattresses

You can request a return or refund for any reason within 100 days of receipt of shipment.
We accept the return of mattresses that are unopened and in their original packaging.
Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
Contact the manufacturer directly for product registration and warranty-related information.
California Residents: For any questions regarding Mattress Haul Away, see .

Pet Food

Pet food and similar products are not returnable to viewtotake, but may be refundable.

Pre-Paid Phone or Game Cards

Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.) are not returnable to viewtotake.

Software and Video Games

Software and video games can be returned for a full refund within 30 days of purchase. Returned software or video games that are activated, used, or missing parts will incur up to a 100% restocking fee.

Televisions

Televisions are returnable for any reason within 30 days of receipt of shipment.
Returns for televisions must be in new condition, in original packaging, and with all personal data removed via factory reset.
If the item is damaged or defective, viewtotake will provide a free return or replacement.
Contact the manufacturer directly for product registration and warranty-related information.

Tickets

Theme park tickets are not returnable after purchase.

Unconditional Satisfaction Guarantee

If you’re not completely satisfied with these brands at any time, we are happy to give you a full refund:

Wedding Registry Items

Items purchased from your viewtotake Wedding Registry as a gift can be returned within 180 days of delivery.
Items purchased by the registry owner are subject to the standard 30-day viewtotake.com Return Policy.

Wickedly Prime, View to take Elements, Happy Belly, Mama Bear, and Presto!

We’re proud of our products. If you don’t love them, we’re happy to give you a full refund up to 365 days after you receive the product.